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Otto Group

German family-owned e-commerce and services group with about 36,300 employees that is testing AI-controlled robots for returns handling in its logistics network

Headquartered in Germany.

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Otto Group is a German e-commerce and services group that describes itself as globally operating, with around 36,300 employees according to its corporate website. It reported revenue of EUR 13.8 billion in the 2025/26 financial year. In robotics it is a buyer: in October 2026 it agreed with Sereact to deploy up to 25 AI-controlled robot arms for returns inspection and sorting at a logistics centre in Poland, as part of a medium-term EUR 350 million commitment to technology and AI.

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